MARK RIDAO

Energizer
DISC Type : I

Director of Sales Engineering at Smith Micro Software, Inc.

Bonney Lake, Washington, United States

Overview

MARK has no verified overview

Personality Overview

Imaginative

Informal

Big Picture Person

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

MARK has no verified topics they care about

Media Appearances

MARK has no verified media appearances

Work History

7-2020
Director of Sales Engineering at Smith Micro Software, Inc.
6-2018 - 7-2020
Senior System Engineer at REI
1-2016 - 6-2018
Lead Senior Support Engineer - Global Operations at IBM
5-2014 - 1-2016
Senior Operations Engineer - Professional Services at IBM
7-2011 - 5-2014
Senior Systems Engineer at OnMobile

Education

1999 - 2003
Bachelor of Science (B.S.) from University of Washington
1994 - 1998
Education details unavailable from Cordova High School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Bonney Lake, Washington, United States Job Level : Mid-senior Designation : Director of Sales Engineering at Smith Micro Software, Inc.
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Insights For Selling To MARK

During A Call Or A Meeting

DO's

  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with MARK is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from MARK

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will MARK move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can MARK take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And MARK

Personality Compatibility


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