Mark Runkel

Wildcard
DISC Type : cis

Vice Chair and Head of Payments: Merchant and Institutional at U.S. Bank

St Paul, Minnesota, United States

Overview

Mark Runkel is the Vice Chair and Head of Payments at U. S. Bank, leveraging over 25 years of experience in financial services. His expertise spans transformation, risk management, and business integration. He holds a BA from Augustana University and an MBA from Saint Marys University of Minnesota.

Outside of his executive role, Mark is dedicated to community service. He actively participates in fundraising events to support charitable organizations, demonstrating a strong commitment to giving back and raising awareness for important causes within his community.

To support the Special Olympics, Mark participated in the Polar Plunge, jumping into a frozen lake in Minnesota during the winter.

Personality Overview

Curious But Skeptical

Friendly But Slow

ROI Driven

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Global Payments
As the Head of Payments, he frequently discusses the future of global payments and U. S. Bank's investment in its international capabilities, particularly in Europe.
Digital Treasury Platforms
He recently led and announced the launch of SinglePoint, U. S. Bank's next-generation treasury management platform, emphasizing client partnership in its development.
Merger Integration
As the former Chief Transformation Officer, he was responsible for overseeing the transformational acquisition and integration of MUFG Union Bank.

Media Appearances

Augustana Means Business: Alumnus' Career at U.S. Bank Fulfills Passions for Lifelong Learning. Featured in Augustana College

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Work History

1-2025
Vice Chair and Head of Payments: Merchant and Institutional at U.S. Bank
8-2021 - 1-2025
Senior Executive Vice President and Chief Transformation Officer at U.S. Bank
12-2013 - 8-2021
Senior Executive Vice President and Chief Credit Officer at U.S. Bank
6-1999 - 4-2002
Sr. Risk Analyst at Fingerhut

Education

BA from Augustana University (SD)
MBA from Saint Mary's University of Minnesota

More Information

Social Presence :

Prographics :

Exp : 14 Location : St Paul, Minnesota, United States Job Level : Mid-senior Designation : Vice Chair and Head of Payments: Merchant and Institutional at U.S. Bank
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don't ask them to move fast, let them take their time and digest all the information
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mark

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Mark take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Mark

Personality Compatibility


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