Mark Russo

Inquirer
DISC Type : cd

Senior Specialist, Production Services Infrastructure Support, VP at BNY Mellon

Orange County, New York, United States

Overview

Mark is a Senior Technology Analyst and VP at BNY Mellon with over a decade of experience in endpoint security. He specializes in designing and managing robust security solutions for large enterprises and holds key industry certifications, including CompTIA Security+.

Mark demonstrates a personal passion for cybersecurity that extends beyond his professional role. He is proactive in raising public awareness, sharing information on online scams to help others stay vigilant, and follows the latest trends from security industry leaders.

He has a proven track record of managing security infrastructure for major technology and financial services companies, including IBM, NTT DATA, and BNY Mellon.

Personality Overview

Hard To Convince

ROI Conscious

Judgemental

They don’t always try to control the conversation but neither do they like yielding it fully.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Endpoint Protection
His entire career is focused on designing, implementing, and managing endpoint security solutions like Symantec and McAfee at an enterprise scale.
Cybersecurity Awareness
He actively warns his network about real-world phishing and phone scams, showing a personal commitment to helping others stay secure online.
Incident Response
His role requires promptly responding to security incidents, conducting investigations, and implementing corrective measures to prevent future threats.

Media Appearances

Mark has no verified media appearances

Work History

3-2022 - 5-2023
Senior Specialist, Production Services Infrastructure Support, VP at BNY Mellon
11-2019 - 1-2022
Mcafee Security Consultant at Meridian Professional Cnslng
1-2017 - 1-2019
Security Analysis Advisor at NTT DATA Services
11-2010 - 1-2017
Infrastructure and Endpoint Security Specialist at IBM
12-2008 - 3-2009
Level III Support Specialist at Time Warner Cable

Education

2009 - 2010
Diploma from Ridley Lowell Business and Technical Institute
1998 - 1999
Certificate from MTI BOCES - Manufacturing Technology Institute

More Information

Social Presence :

Prographics :

Exp : 20 Location : Orange County, New York, United States Job Level : N/A Designation : Senior Specialist, Production Services Infrastructure Support, VP at BNY Mellon
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Mark

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Mark take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Mark

Personality Compatibility


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