Sarah Daly in

Sarah Daly

Login to view DISC.
Director Digital Retention at Clarivate
📍 Austin, Texas Metropolitan Area, United States

Sarah Daly is the Director of Digital Retention at Clarivate, with over a decade of experience in SaaS client relations, specializing in ROI and growth for the IP industry. A graduate of the University of California, Santa Cruz, colleagues describe her as a knowledgeable and trusted advisor.

She is focused on continuous improvement, recently seeking impactful courses and conferences to enhance her teams skills and the customer success organization for the upcoming year.

She holds a certification in Organizing Your Remote Office for Maximum Productivity, indicating a focus on operational efficiency.

Read the full overview →
Experience
19 Years
Current Role
Director Digital Retention
Job Level
Mid-senior
Location
Austin, Texas Metropolitan Area, United States
Personality Overview

How Sarah shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Sarah cares about

Elevating Customer Experience
Her professional headline is "Optimizing Tools and Technology to Elevate the Customer Experience, " making it a primary focus of her work at Clarivate.
Customer Success Operations
She has held multiple leadership roles in CS Operations and holds a specific certification in this field, showing deep expertise.
+5 more topics Login to view topics
Career

Work history

1-2026
Director Digital Retention
Clarivate
3-2024 - 2-2026
Director Customer Success Operations and Enablement
Clarivate
9-2023 - 3-2024
Sr. Manager Customer Success Operations & Enablement
Clarivate
1-2022 - 9-2023
Regional Director - Customer Success North America Consumer, Manufacturing & Technology
Clarivate
1-2021 - 1-2022
Senior Customer Success Manager
Clarivate
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2001 - 2005
BA
University of California, Santa Cruz
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Clarivate Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Sarah. Free, 10 seconds.