Michael Young

Observer
DISC Type : ci

Product & Client Support Sr. Engineer/Mgr. at Deloitte Digital

Cary, North Carolina, United States

Overview

Michael is a creative and experienced leader with a background in system administration and client support, currently serving as a Senior Engineer/Manager at Deloitte Digital. He spent a significant part of his career at the Duke Clinical Research Institute, leading teams and major system migrations. He is a graduate of North Carolina Wesleyan University.

He has a strong belief that business success is tied to the staffs ability to connect with company goals, emphasizing the human element in the workplace.

He has specific expertise in computer system validation within regulatory environments and has led complex projects like migrating active ETL workflows into Informatica.

Personality Overview

Example Seeker

Curious

Value Driven

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Team Leadership
The provided data repeatedly highlights his experience as a seasoned mentor, responsible for hiring, training, and leading junior administrators and cross-functional teams.
System Migration
He has hands-on experience overseeing the retirement of legacy systems and migrating active ETL workflows, a key achievement from his time at Duke.
DevOps Culture
He is actively recruiting for DevOps roles, indicating a focus on building a team with a strong DevOps background and a fantastic work culture.

Media Appearances

Michael has no verified media appearances

Work History

1-2021 - 3-2022
Product & Client Support Sr. Engineer/Mgr. at Deloitte Digital
11-2019 - 2-2022
Lead ETL Design & Partner Integrations (HUX) at Deloitte Digital
11-2018 - 11-2019
Sr. Systems Analyst/ETL Developer & Admin at DCRI Duke Clinical Research Institute
1-2013 - 11-2018
Sr. Systems Analyst (Team Lead) at Duke Clinical Research Institute
1-2006 - 12-2013
Lead/ Mentor CDMS Admin & Support Team at Duke Clinical Research Institute

Education

Bachelor's degree from North Carolina Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 24 Location : Cary, North Carolina, United States Job Level : N/A Designation : Product & Client Support Sr. Engineer/Mgr. at Deloitte Digital
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Michael

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They like to analyze well and then make their decisions.
  • Can Michael take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Michael

Personality Compatibility


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