Mark Smucker

Critic
DISC Type : C

President, CEO, & Chair of the Board at The J.M. Smucker Co.

Orrville, Ohio, United States

Overview

As the fifth-generation leader and sixth CEO in The J. M. Smucker Co. s 125+ year history, Mark is focused on portfolio transformation and building beloved consumer brands. He holds a Master of International Management from Thunderbird School of Global Management and a BS from William & Mary.

Mark has a personal connection to the U. S. military, as his father served in the Air Force. He honors this legacy by actively supporting service members and their families, recently celebrating the 15th anniversary of an event held at his fathers former base.

He is the fifth generation of the Smucker family to lead the company.

Personality Overview

Negotiator

Objective Thinker

Information Seeker

They don’t appreciate bells and whistles unless backed by data.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

Portfolio Transformation
He is leading the company's strategic shift, evident in recent acquisitions like Hostess Brands and a focus on core growth areas like coffee and snacks.
Consumer-Centric Innovation
Emphasizes that the company's innovation strategy is rooted in a deep understanding of consumer needs, leading to new products like Hostess® Meltamors™ and Jif® combinations.
Supporting Military Families
He personally champions events like Mission: Breakfast, which serves military personnel and their families, continuing a 15-year tradition with personal family history.

Media Appearances

Mark Smucker of The J.M. Smucker Co. Announced as Chair of Consumer Brands Board. Featured in Consumer Brands Association

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The J.M. Smucker Co. Highlights Transformed Portfolio and World‑Class Capabilities at 2024 Investor Day. Featured in PRNewswire

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The J.M. Smucker Co. – BofA Consumer & Retail 2025 Webcast. Featured in Bank of America

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Work History

8-2022
President, CEO, & Chair of the Board at The J.M. Smucker Co.
5-2016
President & CEO at The J.M. Smucker Co.
2015 - 2016
President, U.S. Consumer and Natural Foods at The J.M. Smucker Company
2011 - 2015
President, U.S. Retail Coffee at The J.M. Smucker Company
2007 - 2011
President, Special Markets at The J.M. Smucker Company

Education

1994 - 1996
Master of International Management from Thunderbird School of Global Management
1992
Bachelor of Science - BS from William & Mary

More Information

Social Presence :

Prographics :

Exp : 32 Location : Orrville, Ohio, United States Job Level : Leadership Designation : President, CEO, & Chair of the Board at The J.M. Smucker Co.
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Insights For Selling To Mark

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mark is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Mark

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Mark move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Mark take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Mark

Personality Compatibility


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