Markus Richter

Critic
DISC Type : C

Chief Operating Officer at ORBA

Chicago, Illinois, United States

Overview

As Chief Operating Officer at ORBA, Markus has over 13 years of experience scaling professional services firms. He specializes in architecting strategic initiatives that drive profitability and operational efficiency, with a focus on human capital development. He holds an MS from the University of Tampa.

Outside of work, Markus is active in the Chicago community, supporting organizations like the Friends of the Chicago River and participating in the Walk to End Alzheimers. He has a passion for international travel and enjoys unique social and sporting events like pickleball.

He once took a planned career break for the express purpose of purpose-driven international travel and personal development.

Personality Overview

Precise

ROI Driven

Negotiator

Unless the value is proven by data, they are unlikely to value fancy features.  They choose to analyze logically and value facts to emotions. They like to do things independently and don’t look for support from others.

Topics They Care About

Operational Excellence
His career focus is on architecting and executing initiatives that enhance operational efficiency and align cross-functional teams with a long-term vision.
Strategic Growth
He has a proven track record of fueling geographic expansion and driving significant revenue increases in his leadership roles.
Human Capital
A core part of his expertise is developing human capital strategies and fostering a culture of continuous improvement within organizations.

Media Appearances

Markus has no verified media appearances

Work History

1-2022
Chief Operating Officer at ORBA
11-2017 - 1-2022
Chief Operating Officer at Heritage Financial Consultants LLC
5-2017 - 10-2017
Career Break - International Travel at Purpose-Driven Travel
1-2016 - 4-2017
Chief Operating Officer at A-LIGN
2-2011 - 12-2015
Director of Operations at A-LIGN

Education

2009 - 2010
MS from University of Tampa - John H. Sykes College of Business
2008 - 2009
BA from University of South Florida

More Information

Social Presence :

Prographics :

Exp : 14 Location : Chicago, Illinois, United States Job Level : Leadership Designation : Chief Operating Officer at ORBA
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Insights For Selling To Markus

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Markus is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Markus

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Markus move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Markus take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Markus

Personality Compatibility


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