Marshall Usher

Observer
DISC Type : ci

Chief of Staff at U.S. Department of Labor

Washington DC-Baltimore Area, United States

Overview

Marshall Usher is the Chief of Staff for the U. S. Department of Labors Veterans’ Employment and Training Service. He leverages an extensive private sector background in global procurement, logistics, and business development from leadership roles at companies like NetJets and Ascent Global Logistics, specializing in process improvement and organizational change.

Inspired by his familys deep military roots, Marshall transitioned into public service. He is an avid outdoorsman who enjoys hunting and fishing. Originally from the Pittsburgh area, he maintains a connection to his heritage, identifying himself as a "Yinzer. "

In 2022, Marshall ran as an independent write-in candidate for Governor of Ohio, with a platform that heavily emphasized improving aid for veterans.

Personality Overview

Curious

Example Seeker

Value Driven

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Veterans' Employment
His current role is dedicated to this cause, and his 2022 gubernatorial platform included a comprehensive veteran housing and aid package.
Supply Chain Logistics
Draws on deep experience from his time at Ascent Global Logistics and NetJets, and has posted about the impact of events like port strikes.
Procurement Strategy
A listed specialty and key part of his background, having served as Director of Global Procurement and spoken publicly on strategic sourcing.

Media Appearances

Marshall has no verified media appearances

Work History

3-2026
Chief of Staff at U.S. Department of Labor
8-2024 - 3-2026
Director of Business Development at Ascent Global Logistics
12-2023 - 9-2024
President at National Consolidated Courier
4-2021 - 1-2024
Director Of Business Development at MNX, a UPS Company
4-2015 - 4-2021
Director Global Procurement, Global Category Director - Aircraft Maintenance at NetJets

Education

1993 - 1997
Education details unavailable from Washington & Jefferson College
Education details unavailable from Charleroi Area High School

More Information

Social Presence :

Prographics :

Exp : 28 Location : Washington DC-Baltimore Area, United States Job Level : N/A Designation : Chief of Staff at U.S. Department of Labor
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Insights For Selling To Marshall

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marshall is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Marshall

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Marshall move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Marshall take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Marshall

Personality Compatibility


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