Martha P.

Enthusiast
DISC Type : i

VP Technology at iQor

West Orange, New Jersey, United States

Overview

Martha P. is a visionary VP of Technology at iQor with over a decade of experience in global IT and customer support. A graduate of Stevens Institute of Technology, she excels at shifting from high-level strategy to hands-on resolution. Colleagues describe her as "highly focused, " "seasoned, " and an "outstanding manager. "

She has a strong interest in the evolution of enterprise technology, following industry leaders like IBM and Accenture. Martha is passionate about the future of AI and innovation and the positive impact that technology partnerships can create for business and the community.

Unique fact: Martha helps drive a company-wide culture focused on transparency and prioritizing customer issues in all product and process design.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

AI for Business
She recently shared excitement for AI's potential in business, mentioning innovation, OpenAI, and its application in the BPO and customer experience sectors.
Customer Experience
A core focus of her career is defining customer support strategy and ensuring all processes are designed with the customer in mind to minimize disruption.
Tech Innovation
Her professional interests include fostering innovation and collaboration, as indicated by her recent enthusiasm for "InnovationInAction" and new tech partnerships.

Media Appearances

Martha has no verified media appearances

Work History

VP Technology at iQor
IT VP at iQor( a.k.a IntelliRisk Management)
IT Director at Scholastic
Director at Scholastic
10-2009
IT Director at Alliance for Young Artists & Writers

Education

MIS from Stevens Institute of Technology
BBA from Baruch College

More Information

Social Presence :

Prographics :

Exp : N/A Location : West Orange, New Jersey, United States Job Level : Senior Designation : VP Technology at iQor
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Insights For Selling To Martha

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Compliment them about their personality if you get a chance

DONT's

  • Avoid overloading them with too much information
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Martha is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Martha

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Martha move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Martha take some risk or not?

  • They can take some low-probability risks if needed.

You And Martha

Personality Compatibility


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