Martyna Ruta in

Martyna Ruta

Visionary · DISC type Ds
Customer Support Specialist at BRAVE
📍 Poland

Martyna is an experienced specialist in project management and B2B customer success within the tech sector. A graduate of Poznan University of Technology and currently pursuing an Executive MBA, she is certified in Prince2 and Change Management. Colleagues describe her as professional, empathetic, and solution-focused, with a strong drive for organizational growth.

There is no publicly available information about Martynas personal life or hobbies.

She once led a customer support migration to Zendesk and implemented an AI chatbot, which reduced ticket volume by 25% and response times by 40%.

Read the full overview →
Experience
8 Years
Current Role
Customer Support Specialist
Job Level
Junior
Location
Poland
Personality Overview

How Martyna shows up

Fast But Thoughtful
Direct & Assertive
Objective Evaluator

They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Martyna cares about

Process Optimization
Focuses on tech-driven optimization by automating and standardizing internal procedures to improve team efficiency and quality of deliverables.
Customer Success
Passionate about enhancing the customer experience, having led support teams and implemented new systems like Zendesk and AI chatbots to improve service.
+4 more topics Login to view topics
Career

Work history

1-2026
Customer Support Specialist
BRAVE
5-2024 - 7-2025
Community Support Specialist
NECTURE
1-2021 - 1-2023
Account Manager
Tpay
8-2019 - 1-2021
Senior Customer Care Specialist
Tpay
5-2018 - 8-2019
Customer Care Specialist
Tpay
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-2022 - 6-2023
Executive MBA
Uniwersytet SWPS
2015 - 2016
Magister inżynier (Mgr inż.)
Poznan University of Technology
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Martyna. Free, 10 seconds.