Mary Kendi

Commander
DISC Type : D

Administrative Virtual Assistant Intern at Wa Jomo’s Family Office

Nairobi County, Kenya

Overview

Mary Kendi is a remote Virtual Assistant with over six years of experience specializing in supporting coaches. She focuses on fixing email and calendar chaos to increase their productivity and prevent missed leads. She studied Public Relations and Image Management at the Kenya Institute of Management.

Outside of work, Mary embraces the joys and chaos of family life. She shares relatable experiences of her weekends being taken over by her young child, which involves negotiating snack trades and refereeing toy disputes, a role she wouldnt trade for anything.

She has successfully niched down her VA services to exclusively solve the administrative and scheduling challenges faced by professional coaches.

Personality Overview

Candid & Clear

Strong-Willed

Impact-Driven

They respond well to strong and respectful communication.  They like to be in a position where they can control the conversation and terms. More than the product, they care about the effectiveness of the product.

Topics They Care About

Calendar Management
She consistently posts about the dangers of poor scheduling for coaches, highlighting how double bookings and missed follow-ups can cost them clients and revenue.
Inbox Organization
A core part of her service is creating efficient email systems, like inbox triage and folder management, to ensure coaches never miss a potential lead.
Supporting Coaches
Her entire business is built around alleviating the specific administrative burdens that prevent coaches from focusing on coaching and growing their businesses.

Media Appearances

Mary has no verified media appearances

Work History

4-2025
Administrative Virtual Assistant Intern at Wa Jomo’s Family Office
1-2021 - 12-2022
Social Media Manager (Freelance Roles) at Kemta Manufacturers Ltd (2021–2022) | Amsterdam Stores Kamukunji (2022)
4-2019 - 1-2024
Administrative Assistant at Methodist Headquarters
3-2016 - 12-2018
Data Entry Clerk at Mwanzo Properties Limited

Education

2014 - 2016
Public Relations/Image Management from Kenya Institute of Management

More Information

Social Presence :

Prographics :

Exp : 7 Location : Nairobi County, Kenya Job Level : Junior Designation : Administrative Virtual Assistant Intern at Wa Jomo’s Family Office
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Insights For Selling To Mary

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mary is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mary

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Mary move?

  • They can take decisions very fast if you manage to convince them.
  • Can Mary take some risk or not?

  • The risks don’t matter much to them.

You And Mary

Personality Compatibility


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