Mary Laura Chang Hidalgo is a Customer Service Supervisor at Scotiabank with a background in handling senior claims and regulatory affairs. She holds a specialization in Customer Experience from Universidad Peruana de Ciencias Aplicadas, highlighting her expertise in managing client relations and compliance within the banking sector.
Her professional interests extend to major financial institutions like Deloitte and JPMorgan Chase, suggesting a keen focus on the broader financial services industry and corporate banking trends.
Unique fact: She has specialized experience working directly with regulatory bodies as a Senior Analyst.
Mary Laura Chang Hidalgo
Supervisora de Servicio al Cliente Personas at Scotiabank
Peru
Overview
Topics They Care About
Customer Experience
Holds a university specialization in this field and currently works as a Customer Service Supervisor at Scotiabank.
Complaint Resolution
Her experience as a Senior Claims Manager at Scotiabank demonstrates her expertise in addressing and resolving customer issues effectively.
Banking Regulations
Previously served as a Senior Analyst for Regulatory Bodies, indicating a strong background in financial compliance and governance.
Media Appearances
Mary has no verified media appearances
Work History
10-2022
Supervisora de Servicio al Cliente Personas at Scotiabank
11-2014
Gestor de Reclamos Senior at Scotiabank
6-2018
Analista Entes Reguladores Senior at Scotiabank Peru
Education
2-2024 - 3-2024
Curso de Experiencia al Cliente from Universidad Peruana de Ciencias Aplicadas
2-2022 - 3-2022
Especialización from Universidad Peruana de Ciencias Aplicadas
More Information
Social Presence :
Prographics :
Exp : 11
Location : Peru
Job Level : N/A
Designation : Supervisora de Servicio al Cliente Personas at Scotiabank
