Matt Chapman

Examiner
DISC Type : cs

Chief Information Officer at Genisys Credit Union

Auburn Hills, Michigan, United States

Overview

Matt Chapman is an IT executive with over 26 years of experience, predominantly within the financial services industry. As Chief Information Officer at Genisys Credit Union, he provides executive leadership and strategic direction to align technology with the credit unions corporate goals.

He is a graduate of the Bank Technology Management School at the University of Wisconsin-Madison and the Perry School of Banking.

Personality Overview

Overcautious

Tough To Convince

Status Quo Seeker

The only way to convince them is by showing them examples and ample proof.  They are quite aware of their needs and limitations, so they are unlikely to over-promise. They are always well-planned and adopt a systematic approach.

Topics They Care About

IT Talent Acquisition
He is actively and publicly hiring for his IT team, seeking roles like Senior Software Engineers, IT Specialists, and Business Intelligence Analysts to support company growth.
Cybersecurity Awareness
Actively promotes the importance of cybersecurity education and awareness, sharing informational content with his network.
Data & Analytics
Focuses on building business intelligence capabilities by hiring analysts to manage reports, dashboards, and benchmarking to leverage data effectively.

Media Appearances

Matt has no verified media appearances

Work History

4-2023
Chief Information Officer at Genisys Credit Union
12-2018 - 4-2023
VP of Information Technology at Genisys Credit Union
8-2015 - 12-2018
Senior Vice President & Chief Information Officer (CIO) at Oxford Bank
8-2009 - 8-2015
Vice President & Chief Information Officer (CIO) at Oxford Bank
4-2001 - 3-2009
Vice President Information Systems at Fentura Financial

Education

2018 - 2018
Bank Technology Management School from Graduate School of Banking at the University of Wisconsin - Madison
2007 - 2008
Education details unavailable from Perry School of Banking

More Information

Social Presence :

Prographics :

Exp : 24 Location : Auburn Hills, Michigan, United States Job Level : Leadership Designation : Chief Information Officer at Genisys Credit Union
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Insights For Selling To Matt

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matt is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Matt

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Matt move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Matt take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Matt

Personality Compatibility


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