Matt Knowles
Login to view DISC.Matt is the Head of CRM at The Pools, bringing over 10 years of experience from top gaming industry companies like Betway, Gamesys, and Betfair. He is an expert in developing CRM strategies that enhance customer retention and loyalty, and holds a Postgraduate Diploma in Digital Marketing.
Outside of his professional life, Matt is a supportive family man. He recently shared that his wife made the difficult decision to leave a company she adored after over 10 years to find a role with more flexible hybrid or remote working options, indicating a shared value for work-life balance.
He is recognized by colleagues not just as a CRM expert, but for his significant value-add in areas like hands-on project management.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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