Matt Payne in

Matt Payne

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Account Executive (Commercial) at Genesys
📍 Greater Cleveland, United States

Matt Payne is a results-oriented Account Executive at Genesys with a 25-year career spanning Information Technology, Cloud, and Security. A graduate of the University of Georgias Terry College of Business, he focuses on forming trusted partnerships with clients to help them navigate digital challenges and achieve their revenue targets.

Based on his education, Matt may be a supporter of University of Georgia athletics. His professional interests include major technology and consulting firms like Microsoft and Deloitte, indicating a keen focus on trends shaping the enterprise business landscape.

Unique fact: Matt is "Dare To Lead Trained", indicating a commitment to leadership principles based on courage, vulnerability, and trust.

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Experience
27 Years
Current Role
Account Executive (Commercial)
Location
Greater Cleveland, United States
Personality Overview

How Matt shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matt cares about

AI in Customer Experience
Frequently shares content about the impact of AI on customer experience, digital labor, and the importance of ethics and trust in AI-driven solutions.
Digital Transformation
His career is built on advising enterprise clients on IT, infrastructure, and cloud solutions, addressing the core challenges of business evolution.
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Career

Work history

8-2024
Account Executive (Commercial)
Genesys
4-2021 - 6-2024
Enterprise Account Manager II
Lumen Technologies
6-2017 - 4-2021
Senior Account Executive
1Path
9-2014 - 6-2017
vCIO
DynaSis
12-2001 - 8-2014
Cloud Channel Manager- Indirect Sales
Cbeyond - now a Birch Company
In the press

Media appearances

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Education
1992 - 1997
Bachelor of Business Administration (B.B.A.)
University of Georgia - Terry College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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