Matt Walker in

Matt Walker

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Enterprise Sales Director at Five9
📍 Austin, Texas, United States

Matt is an Enterprise Sales Director at Five9, helping organizations improve customer engagement by blending AI with a human touch. A graduate of Baylor University and the University of Southern California, colleagues describe him as highly accountable, reliable, and laser-focused on driving value for his customers.

Outside of work, Matt is a husband, a father to triplets, and a man of faith. He grew up with a passion for performing music, an experience that taught him the value of building meaningful connections with people, which remains a core belief in his personal and professional life.

He is a musician who has performed everywhere from large stages to small coffee shops, and he is a proud father of triplets.

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Experience
23 Years
Current Role
Enterprise Sales Director
Job Level
Mid-senior
Location
Austin, Texas, United States
Personality Overview

How Matt shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matt cares about

AI in Customer Experience
His current role at Five9 and recent shared content focus on using AI to create smarter, more personalized customer interactions and drive loyalty.
Meaningful Engagement
A core belief from his background in music is that building relationships and engaging meaningfully with people leads to mutual success.
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Career

Work history

8-2025
Enterprise Sales Director
Five9
1-2019 - 8-2025
Senior Account Executive
RingCentral
8-2016 - 12-2018
Senior Global Account Manager
CenturyLink
8-2014 - 8-2016
Named Account Manager
Avaya
8-2010 - 7-2014
Business Director, Client Services
Convergys
In the press

Media appearances

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Education
1999 - 2001
Master's Degree
University of Southern California
1995 - 1999
Bachelor's Degree
Baylor University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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