Matthew Burns in

Matthew Burns

Critic · DISC type C
Operations Team Leader | Collections at BT Group
📍 São Paulo, São Paulo, Brazil

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
18 Years
Current Role
Operations Team Leader | Collections
Job Level
Mid-senior
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Matthew shows up

Negotiator
Critic
ROI Driven

They prefer to analyze logically and value objective facts over emotions. It is very likely that they will negotiate pricing or other important terms. They like to take decisions independently and do not seek others' support often.

Priorities

Topics Matthew cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

3-2025
Operations Team Leader | Collections
BT Group
1-2024 - 2-2025
Senior Cash Collector | Subject-Matter Expert
BT Group
1-2017 - 12-2023
Cash Collector
BT Group
10-2010 - 3-2016
Support Analyst - Telecoms
Unify: Unified Communications
6-2008 - 9-2010
Executive Instructor
The Trend School
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2004 - 2006
Bachelor of Commerce (Honours)
University of Sunderland
2000 - 2001
Diploma
Damelin
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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