Matthew Loya
Director of IT Service Desk & Customer Support at Mays Home Care
📍 Sachse, Texas, United States
Matthew Loya is a technology leader with over 15 years of experience building and managing high-impact IT teams, primarily within the healthcare industry. He specializes in IT service desk management and customer support, focusing on team leadership and IT strategy. He attended Southern Methodist University and The University of Texas at El Paso.
His career path shows a consistent progression from a service desk technician to his current director-level position.
Read the full overview →Experience
23 Years
Current Role
Director of IT Service Desk & Customer Support
Job Level
Mid-senior
Location
Sachse, Texas, United States
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Matthew cares about
IT Service Management
His entire career, from technician to director, has been focused on service desk management and customer support across multiple companies like Mays Home Care and Cornerstone.
Team Leadership
His professional headline emphasizes a passion for "Leading High-Impact IT Teams" and "Building Teams, " indicating a core focus on leadership and personnel development.
Career
Work history
8-2025
Director of IT Service Desk & Customer Support
Mays Home Care
7-2019 - 8-2025
Service Desk Manager
Cornerstone Healthcare Group
3-2018 - 7-2019
Service Desk Tier III
Cornerstone Healthcare Group
7-2011 - 12-2017
Service Desk Manager
FASTSIGNS
7-2010 - 7-2011
Service Desk Technician
FASTSIGNS
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
1998 - 2004
Education details unavailable
Southern Methodist University
1999 - 1999
Education details unavailable
The University of Texas at El Paso
Social presence
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