Matthew Parker

Go-getter
DISC Type : d

Strategic Customer Success Manager at Rapid7

Manly, Queensland, Australia

Overview

Matthew has no verified overview

Personality Overview

Self-Confident

Vision Oriented

Challenger

They can be nudged to make faster decisions by offering what they value.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Matthew has no verified topics they care about

Media Appearances

Matthew has no verified media appearances

Work History

9-2022
Strategic Customer Success Manager at Rapid7
4-2022 - 8-2022
IT and Security Project Delivery Lead at Creativemass
7-2021 - 4-2022
Head of Customer Success at Creativemass
4-2016 - 7-2021
Service Delivery Manager at Harbour IT
6-2012 - 3-2016
Client Services Manager at Dimension Data Australia

Education

2001 - 2003
Dip Information Technology from Box Hill Institute
2001 - 2001
CCNA from BHT

More Information

Social Presence :

Prographics :

Exp : 23 Location : Manly, Queensland, Australia Job Level : Middle Designation : Strategic Customer Success Manager at Rapid7
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Matthew

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Matthew take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Matthew

Personality Compatibility


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