Matthew Ricks, CBCP

Examiner
DISC Type : cs

Senior Director, IT Facilities Infrastructure & Resilience at Stanford University

San Francisco Bay Area, United States

Overview

Matthew is a transformational IT leader at Stanford University with over 30 years of experience. As Senior Director, he leads teams managing mission-critical IT infrastructure, data centers, and outside plant. He is a Certified Business Continuity Professional focused on strategic innovation, operational excellence, and institutional resilience.

Outside of his extensive work at Stanford, Matthew is involved in his community, sharing his career journey to inspire the next generation of leaders. He also holds an amateur radio license, pointing to a personal interest in communication technologies and emergency preparedness.

He recently saw the completion of Stanfords new Emergency Operations Center, a critical facility he championed and developed for over eight years.

Personality Overview

Status Quo Seeker

Tough To Convince

Overcautious

They are always well-planned and adopt a systematic approach.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

IT Infrastructure Resilience
His role and publications focus on designing and managing resilient IT infrastructure, including data centers, and assessing IT portfolio resilience to meet recovery objectives.
Cyber Incident Planning
He recently published and posted about the importance of lightweight, frequent cyber-incident response exercises to build organizational capability and community preparedness.
Emergency Operations
Recently celebrated the launch of Stanford's new Emergency Operations Center, a project he developed and advocated for over an eight-year period.

Media Appearances

Matthew has no verified media appearances

Work History

10-2019
Senior Director, IT Facilities Infrastructure & Resilience at Stanford University
9-2013 - 10-2019
Senior Director, IT Facilities Management and Business Continuity Management at Stanford University
8-2008 - 9-2013
Executive Director, Computing Services at Stanford University
2-2005 - 8-2008
Senior Director, IT Vendor Management Office at Sun Microsystems
4-2004 - 2-2005
Program Director, IT Outsourcing at Sun Microsystems

Education

2017 - 2021
Master of Professional Studies (MPS) from Penn State University
2001 - 2003
MBA from University of Maryland Global Campus

More Information

Social Presence :

Prographics :

Exp : 38 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Senior Director, IT Facilities Infrastructure & Resilience at Stanford University
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Insights For Selling To Matthew

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthew is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Matthew

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Matthew move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Matthew take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Matthew

Personality Compatibility


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