Matthew Sweeney
Login to view DISC.Matthew Sweeney is the Senior Director of Customer Success at Vercel, where he focuses on delivering exceptional customer experiences at a global scale. He is a key design partner in developing AI-first support solutions tailored to handle complex developer-focused issues and has successfully scaled his team.
His professional bio reveals a dynamic personality, describing himself as a "Lover of chaos, solver of problems, first on the dancefloor. " This suggests he is energetic and thrives in challenging, fast-paced environments, bringing a sense of reliability and creative problem-solving to his work.
He spearheaded the adoption of AI for customer support at Vercel, boosting the automated case resolution rate from 30% to over 70%.
Read the full overview →How Matthew shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Topics Matthew cares about
Work history
Media appearances
Matthew has no verified education history
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Other Vercel Employees
Explore more public profiles from related professionals.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.