Matthew Wills in

Matthew Wills

Energizer · DISC type I
Head of Information Technology Operations at Clarks
📍 Melksham, England, United Kingdom

Matthew Wills is the Head of IT Operations at Clarks, where he leads the teams responsible for the reliability and performance of global business systems. An alumnus of Lancaster University with a BEng, he is an experienced leader in ITIL service management. People who have worked with him often describe him as inspirational, astute, and a progressive leader.

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Experience
29 Years
Current Role
Head of Information Technology Operations
Job Level
Mid-senior
Location
Melksham, England, United Kingdom
Personality Overview

How Matthew shows up

Full Of Energy
Informal
Believer

They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are always positive and upbeat, so take their promises with a pinch of salt.

Priorities

Topics Matthew cares about

DevOps & Agile Adoption
Described as a "DevOps evangelist, " he has a history of leading the adoption of Agile and DevOps methodologies to deliver significant service improvements in his previous roles.
IT Operations Leadership
His current role focuses on ensuring the reliability, performance, and security of retail and end-to-end business systems for a major global brand.
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Career

Work history

4-2026
Head of Information Technology Operations
Clarks
2-2025 - 4-2026
IT Service Manager
Clarks
11-2022 - 7-2025
Release and Environment Manager
Clarks
3-2022 - 11-2022
Release Manager
Legal & General
1-2021 - 3-2022
Environment Manager
Dyson
In the press

Media appearances

Clarks Partners with WISHWORKS to Modernise Warehouse Management System as Part of Global IT Transformation Strategy. Featured in Retail IT Connect (WBR Research)
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Computeraid measures up for Clarks. Featured in Computing.co.uk
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Education
1993 - 1996
BEng
Lancaster University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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