Matthew Wills
Login to view DISC.Head of Information Technology Operations at Clarks
📍 Melksham, England, United Kingdom
Matthew Wills is the Head of IT Operations at Clarks, where he leads the teams responsible for the reliability and performance of global business systems. An alumnus of Lancaster University with a BEng, he is an experienced leader in ITIL service management. People who have worked with him often describe him as inspirational, astute, and a progressive leader.
Read the full overview →Experience
29 Years
Current Role
Head of Information Technology Operations
Job Level
Mid-senior
Location
Melksham, England, United Kingdom
Personality Overview
How Matthew shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Priorities
Topics Matthew cares about
DevOps & Agile Adoption
Described as a "DevOps evangelist, " he has a history of leading the adoption of Agile and DevOps methodologies to deliver significant service improvements in his previous roles.
IT Operations Leadership
His current role focuses on ensuring the reliability, performance, and security of retail and end-to-end business systems for a major global brand.
Career
Work history
4-2026
Head of Information Technology Operations
Clarks
2-2025 - 4-2026
IT Service Manager
Clarks
11-2022 - 7-2025
Release and Environment Manager
Clarks
3-2022 - 11-2022
Release Manager
Legal & General
1-2021 - 3-2022
Environment Manager
Dyson
In the press
Media appearances
Clarks Partners with WISHWORKS to Modernise Warehouse Management System as Part of Global IT Transformation Strategy. Featured in Retail IT Connect (WBR Research)
See now
Computeraid measures up for Clarks. Featured in Computing.co.uk
+3 more appearances
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Education
1993 - 1996
BEng
Lancaster University
Social presence
Behavioral profile
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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