Matthias Kleven

Commander
DISC Type : D

Head of Northern Europe Partnerships at Shopify

London, England, United Kingdom

Overview

Matthias Kleven is the Head of Northern Europe Partnerships at Shopify, focusing on supporting partners in the UKI, Benelux, and Nordics. He is a frequent public speaker on e-commerce strategy, unified commerce, and innovation. Colleagues and clients describe him as personable, insightful, and hard-working, with a talent for understanding business needs.

Originally from the US, Matthias has an international background, having attended high school in London before studying Liberal Arts at the University of San Francisco. He has a strong passion for animal welfare and has spent time as a cat sitter, ensuring pets get the care they need while their owners are traveling.

He has a personal podcast called "Free Shipping" where he interviews merchants and entrepreneurs about their journeys.

Personality Overview

Very Quick

Candid & Clear

Strong-Willed

They are not focused on building rapport and relationships.  They respond well to strong and respectful communication. They like to be in a position where they can control the conversation and terms.

Topics They Care About

Unified Commerce
In recent interviews and events, he has emphasized creating a single, connected consumer experience by removing barriers between online and in-store channels.
AI in E-commerce
His recent social media activity highlights the shift of AI from a novelty to a practical utility that merchants can use to grow their business.
Enterprise Partnerships
His current role is centered on building and managing strategic alliances with large partners, such as Deloitte Digital and Visualsoft, to help brands modernize at pace.

Media Appearances

Matthias has no verified media appearances

Work History

1-2025
Head of Northern Europe Partnerships at Shopify
1-2024 - 1-2025
Sales Lead, Mid Market, Northern Europe (UK, Nordics) at Shopify
1-2022 - 12-2023
Sales Lead, Emerging, Northern Europe at Shopify
1-2022 - 12-2024
Cat Sitter at Cat in a Flat
2-2023 - 12-2023
Host at Free ShippingUK

Education

2009 - 2013
Liberal Arts from University of San Francisco
2001 - 2009
High School from The American School in London

More Information

Social Presence :

Prographics :

Exp : 7 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Northern Europe Partnerships at Shopify
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Insights For Selling To Matthias

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Matthias is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Matthias

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Matthias move?

  • They can take decisions very fast if you manage to convince them.
  • Can Matthias take some risk or not?

  • The risks don’t matter much to them.

You And Matthias

Personality Compatibility


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