Mauricio Carmona

Critic
DISC Type : C

Claims Superintendent & Regional Head for Recovery /Anti Fraud and Credit Lines LAC at AIG

São Paulo, São Paulo, Brazil

Overview

Mauricio Carmona serves as the Claims Superintendent and Regional Head for Recovery, Anti-Fraud, and Credit Lines at AIG, leading strategic initiatives across Latin America. With over a decade of experience and an MBA from Ibmec, he focuses on risk management and sustainable results in key regional markets.

He has a strong interest in the broader societal role of the insurance industry, often reflecting on its importance to the economy and society as a whole.

He recently hosted AIGs Global and International Heads of Fraud & Recovery in Mexico and Brazil for strategic alignment discussions for 2026.

Personality Overview

Negotiator

Precise

Information Seeker

It is very likely that they will negotiate pricing or other important terms.  Unless the value is proven by data, they are unlikely to value fancy features. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Anti-Fraud Strategy
He leads anti-fraud initiatives for AIG in Latin America and actively promotes awareness through events like the annual "Fraud Awareness Week".
LATAM Operations
He oversees and aligns strategic operations across key Latin American markets, including Brazil, Mexico, Ecuador, and Puerto Rico.
Team Development
He personally conducts hands-on training for his teams, such as leading a Fraud and Recovery workshop for claims analysts in Ecuador.

Media Appearances

Mauricio Carmona - Regional Head For Recovery / Anti Fraud And .... Featured in TheOrg.com

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Work History

2-2023
Claims Superintendent & Regional Head for Recovery /Anti Fraud and Credit Lines LAC at AIG
6-2020 - 1-2023
Claims Manager - Recovery SIU and Credit LInes at AIG
5-2015 - 6-2020
Claims Coordinator and Recovery SIU Lead at AIG

Education

2013 - 2015
Master's degree from Ibmec

More Information

Social Presence :

Prographics :

Exp : 10 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Claims Superintendent & Regional Head for Recovery /Anti Fraud and Credit Lines LAC at AIG
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Insights For Selling To Mauricio

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be formal and objective, they will appreciate it more
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mauricio is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Mauricio

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Mauricio move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mauricio take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mauricio

Personality Compatibility


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