Mauro Gallini Ciotto
Login to view DISC.Mauro is a senior manager at Bold Hospitality Company, overseeing customer experience and new business development for Outback Steakhouse Brasil. His expertise in strategic planning and revenue growth is built on experience across the hospitality, logistics, and airline industries. He holds an MBA from FIPE and completed an executive development program at Fundação Dom Cabral.
Mauro is passionate about mentoring the next generation of professionals, recently participating in mentorship panels and giving lectures on CX and 2026 trends to marketing students at ESPM, a top Brazilian university.
His team at Outback Steakhouse Brasil won first place for excellence in restaurants at the 2025 NPS Experience Awards.
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