Megan Nelson

Enthusiast
DISC Type : i

Director of Customer Experience at Payability

New York, New York, United States

Overview

Megan has no verified overview

Personality Overview

Amiable & Agreeable

Story Driven

Optimistic

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Megan has no verified topics they care about

Media Appearances

Megan has no verified media appearances

Work History

6-2021
Director of Customer Experience at Payability
5-2020 - 6-2021
Senior Customer Experience Manager, Finance & Risk at Payability
10-2018 - 4-2020
CX Associate at Payability
6-2018 - 10-2018
Implementation Consultant at Kyriba
3-2015 - 6-2018
Digital Product Service Delivery Specialist/Team Lead at Fiserv

Education

2006 - 2010
Bachelor's degree from Rutgers University

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York, New York, United States Job Level : Mid-senior Designation : Director of Customer Experience at Payability
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Insights For Selling To Megan

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Megan is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Megan

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Megan move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Megan take some risk or not?

  • They can take some low-probability risks if needed.

You And Megan

Personality Compatibility


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