Mehrad Shiri

Chief Customer Officer (CCO) | Geschäftsführer bei MediaMarktSaturn at MediaMarktSaturn

📍 Greater Hamburg Area, Germany

Mehrad Shiri is the Chief Customer Officer and Geschäftsführer at MediaMarktSaturn, drawing on extensive retail leadership from iconic brands like Apple, Esprit, and Inditex. His career is built on elevating the customer journey in both fashion and technology sectors, supported by his professional education in retail business.

His interests suggest a strong focus on high-level business acumen and an appreciation for premium market positioning. He follows strategic insights from publications like the Harvard Business Review and is interested in premier luxury brands such as Louis Vuitton, indicating a focus on quality and brand leadership.

He possesses a unique career trajectory, having transitioned from managing high-fashion retail at ZARA to shaping customer experience for tech giants Apple and MediaMarktSaturn.

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Experience

14 Years

Current Role

Chief Customer Officer (CCO) | Geschäftsführer bei MediaMarktSaturn

Job Level

Leadership

Location

Greater Hamburg Area, Germany

Personality Overview

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Priorities

Topics Mehrad cares about

Customer Centricity

His role as CCO and previous leadership positions at customer-focused companies like Apple underscore his deep commitment to optimizing the end-to-end customer experience.

Retail Leadership

With a background progressing from Store Manager to C-suite, he has a proven track record of leading large-scale retail operations for major international brands.

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Career

Work history

9-2022

Chief Customer Officer (CCO) | Geschäftsführer bei MediaMarktSaturn

MediaMarktSaturn

9-2018 - 8-2022

Store Manager

Apple

6-2015 - 8-2018

Retail Store Manager

Esprit

8-2013 - 5-2015

Manager

Inditex

2-2012 - 7-2013

Stellvertretender Filialleiter

Inditex

In the press

Media appearances

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Education

2010 - 2013

Bachelor Professional of Retail Business

BZE Springe

Social presence

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