Melissa Chapman in

Melissa Chapman

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Client Development Team Lead - Central at World Wide Technology
📍 Greater St. Louis, United States

Melissa is an experienced client development leader with a history of progressive roles in sales operations and client experience. Her career showcases a consistent upward trajectory, moving from onboarding specialist to team lead and director roles at companies like Abstrakt Marketing Group and World Wide Technology. She also holds a ServSafe certification.

Her ServSafe certification is an interesting and unique qualification for a client development professional.

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Experience
13 Years
Current Role
Client Development Team Lead - Central
Job Level
Mid-senior
Location
Greater St. Louis, United States
Personality Overview

How Melissa shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Melissa cares about

Client Development
Her current role is Client Development Team Lead, and she previously served as Director of Client Experience, highlighting a focus on the customer lifecycle.
Team Leadership
Has held multiple leadership positions, including Onboarding Team Manager and her current role as Client Development Team Lead.
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Career

Work history

4-2025
Client Development Team Lead - Central
World Wide Technology
1-2025 - 4-2025
Director of Client Experience
Abstrakt Marketing Group
11-2023 - 1-2025
Senior Sales Operations Manager
Abstrakt Marketing Group
4-2023 - 11-2023
Onboarding Team Manager
Sapper Consulting
1-2023 - 5-2023
Onboarding Specialist
Sapper Consulting
In the press

Media appearances

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Education
2013 - 2015
N/A
Southern Illinois University Edwardsville
2009 - 2012
High School Diploma
Triad High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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