Melissa Friend

Questioner
DISC Type : c

Sr. Director Information Services, Business Development & Project Management at Fisher-Titus Medical Center

Greater Cleveland, United States

Overview

Melissa has no verified overview

Personality Overview

Cautious & Analytical

Price-Sensitive

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Melissa has no verified topics they care about

Media Appearances

Melissa has no verified media appearances

Work History

4-2024
Sr. Director Information Services, Business Development & Project Management at Fisher-Titus Medical Center
4-2022 - 4-2024
Senior Director Business Development & Strategy at Fisher-Titus Medical Center
10-2020 - 4-2022
Director of Information Services, Clinical & Revenue Cycle Systems at Fisher-Titus Medical Center
3-2018 - 10-2020
IT Clinical Systems Manager at Fisher-Titus Medical Center
7-2014 - 3-2018
Clinical Application Analyst at Fisher-Titus Medical Center

Education

2-2024 - 7-2024
Master of Business Administration - MBA from Western Governors University
8-2020 - 12-2023
Bachelor of Applied Science - BASc from Wisconsin Lutheran College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Cleveland, United States Job Level : Senior Designation : Sr. Director Information Services, Business Development & Project Management at Fisher-Titus Medical Center
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Melissa

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Melissa take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Melissa

Personality Compatibility


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