Melissa Hankinson in

Melissa Hankinson

Observer · DISC type ci
Chief Information Officer at University of Canberra
📍 Canberra, Australian Capital Territory, Australia

As Chief Information Officer at the University of Canberra, Melissa Hankinson is an executive leader focused on human-centred digital transformation. She has extensive expertise in change management and continuous improvement within higher education, holding a Master of Management and a certification in GenAI for higher education leaders.

Melissa possesses a creative background in theatre and design, bringing a unique perspective to strategic transformation. She has worked as a designer for an opera production, where she was praised for her imagination and attention to detail, showcasing a passion for the arts alongside her technology career.

She has a background in the arts, having previously worked as a stage designer for an opera.

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Experience
14 Years
Current Role
Chief Information Officer
Job Level
Leadership
Location
Canberra, Australian Capital Territory, Australia
Personality Overview

How Melissa shows up

Assertive
Curious
Value Driven

They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Priorities

Topics Melissa cares about

Human-Centred Leadership
Her entire professional headline and focus is on "human-centred digital leadership, " aiming to align technology with strategic objectives and foster digitally-enabled cultures.
Lean in Higher Education
She serves as Chair of the Lean in Higher Education Asia Pacific network and is a member of its global steering committee, actively promoting continuous improvement.
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Career

Work history

12-2024
Chief Information Officer
University of Canberra
9-2022 - 12-2024
Director Experience & Improvement
University of Canberra
5-2021
Director
UCX Ltd
1-2020 - 12-2023
Council Member
University of Canberra
3-2017 - 9-2022
Deputy Director, Quality & Service Improvement
University of Canberra
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Graduate Certificate in Tertiary Education (Quality Assurance)
University of Melbourne
Master of Management
University of Technology Sydney
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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