Melissa Hidrobo

Critic
DISC Type : C

Founder at The Stellar Soul

Miami, Florida, United States

Overview

Melissa Hidrobo is the founder of The Stellar Soul, where she coaches luxury professionals to prevent burnout. A former Luxury Retail Director for iconic brands like CHANEL and Tiffany & Co. , she leverages her deep industry experience and MBA in International Luxury Brand Management to foster sustainable leadership. Colleagues describe her as focused, dedicated, elegant, and poised.

She is passionate about creating genuine connections that transcend professional networking and supports fellow solopreneurs doing meaningful work. Melissa runs a virtual business, which allows her to connect with incredible people from around the world, a aspect of her work she deeply values.

She believes the luxury industry needs to address its internal culture, arguing that the client experience directly reflects how employees are treated.

Personality Overview

Precise

ROI Driven

Objective Thinker

They enjoy working alone and do not rely on others very often.  They are quite likely to negotiate on pricing or other key terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Combating Burnout
Her coaching practice is centered on empowering luxury professionals to break free from burnout and lead fulfilling lives without leaving the industry.
Luxury Leadership
She challenges the notion that luxury managers are unprepared, blaming a system that fails to support them and advocating for better leadership training.
Retail Work Culture
She is vocal about the disconnect between the luxury image sold to clients and the chaotic, inconsistent culture employees often experience.

Media Appearances

Melissa has no verified media appearances

Work History

2-2024
Founder at The Stellar Soul
9-2018 - 6-2023
Associate Director, Client Development at CHANEL
10-2015 - 9-2018
Store Manager at Tiffany & Co.
10-2014 - 9-2015
Boutique Manager at OMEGA SA
2-2013 - 9-2014
Assistant Store Manager at Hublot Genève

Education

2004 - 2005
MBA International Luxury Brand Management from ESSEC Business School
1-2020 - 12-2023
Master of Arts - MA from Atlantic University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Miami, Florida, United States Job Level : Leadership Designation : Founder at The Stellar Soul
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Melissa

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Melissa take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Melissa

Personality Compatibility


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