Melissa is a BPO leader with over 20 years of experience, currently serving as the Global Sr. Director of Training & Quality at Teleperformance. She earned her Bachelor of Science from DeVry University and is recognized for people development and risk mitigation. Colleagues describe her as energetic, strategic-thinking, and passionate.
She is passionate about investing in people and fostering a fun, inclusive, and professional culture where teams can thrive. Her incomplete Bachelors of Fine Arts degree from Auburn University at Montgomery suggests a potential appreciation for the arts and creative expression outside of her corporate role.
Unique fact: While at Sitel, she successfully turned around 9 high-risk client accounts within 90 days each, achieving a 100% success rate.
Read the full overview →If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.