Melissa Mitten

Doer
DISC Type : ds

Owner at Roof Maxx of South Charlotte

Charlotte, North Carolina, United States

Overview

Melissa Mitten is the owner of Mitten & Company and Roof Maxx of South Charlotte. She leads two divisions focused on helping property managers, homeowners, and investors protect and improve their properties with a range of construction, repair, and maintenance services.


Mitten & Company is one of only two City of Charlotte Preferred Roofing Contractors.

Personality Overview

Deliberate Doer

Strategic Planner

Risk-Accepting

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Property Protection
Her business is dedicated to helping property managers, homeowners, and investors protect and improve their properties through construction and maintenance.
Roof Longevity
Advocates for routine maintenance and strategic repairs to extend a roof's lifespan, often questioning the immediate need for a full replacement.
Contractor Standards
She emphasizes the importance of professional qualifications, highlighting her company’s Unlimited General Contractor License and its status as a preferred city contractor.

Media Appearances

Melissa has no verified media appearances

Work History

3-2025
Owner at Roof Maxx of South Charlotte
10-2018
Owner at Mitten and Company

Education

Melissa has no verified education history

More Information

Social Presence :

Prographics :

Exp : 7 Location : Charlotte, North Carolina, United States Job Level : N/A Designation : Owner at Roof Maxx of South Charlotte
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Insights For Selling To Melissa

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • During followups, use phone or text if needed, they should be fine

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Melissa is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Melissa

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Melissa move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Melissa take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Melissa

Personality Compatibility


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