Mercedes Montgomery

Critic
DISC Type : C

Service Desk Associate Director at Fitch Ratings

London, England, United Kingdom

Overview

Mercedes has no verified overview

Personality Overview

ROI Driven

Objective Thinker

Precise

They like to take decisions independently and do not seek others' support often.  They don’t appreciate bells and whistles unless backed by data. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Mercedes has no verified topics they care about

Media Appearances

Mercedes has no verified media appearances

Work History

11-2025
Service Desk Associate Director at Fitch Ratings
8-2023 - 11-2025
Service Desk Team Lead at Wanstor
8-2022 - 8-2023
SRC Engineer/Incident Manager at Nuance Communications
1-2022 - 8-2022
Incident Manager at Nuance Communications
6-2017 - 1-2022
Service Desk Analyst at Guardian News & Media

Education

10-2022 - 6-2026
Degree from The Open University
2000 - 2006
B-C Grades in GCSE's from westwood technology college

More Information

Social Presence :

Prographics :

Exp : 12 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Service Desk Associate Director at Fitch Ratings
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Insights For Selling To Mercedes

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mercedes is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Mercedes

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Mercedes move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Mercedes take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Mercedes

Personality Compatibility


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