Meredith Lepore

Enthusiast
DISC Type : i

Account Manager at Elemental Machines

San Diego, California, United States

Overview

Meredith is a seasoned Account Manager at Elemental Machines with over 15 years of experience in software consulting and customer success across the aerospace, automotive, and electronics industries. A University of Massachusetts Amherst graduate, she excels at fostering software adoption and building strong customer relationships to drive growth.

She earned the highest sales growth in North America in 2023.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Strategic Account Growth
She owns and manages a strategic book of business, with a focus on retention and growth that led to her earning the highest sales growth in 2023.
Customer Success
Her career is built on managing the entire customer journey, from onboarding and training to renewal, achieving a 98% renewal rate in a previous role.
Biotech Industry Events
Actively represents her company at biotech trade shows and vendor events, demonstrating products and networking with industry professionals.

Media Appearances

Meredith has no verified media appearances

Work History

11-2022
Account Manager at Elemental Machines
3-2022 - 11-2022
Customer Success Manager at Botify
1-2021 - 5-2022
Customer Success Manager at Elemental Machines | Your connected platform for Accelerating Science!
8-2020 - 1-2021
Customer Success Manager at Mendix
1-2019 - 2-2020
Customer Solutions Consultant at Aras Corporation

Education

BSME from University of Massachusetts Amherst
UNIX Administration Certificate from Worcester Polytechnic Institute

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Diego, California, United States Job Level : Middle Designation : Account Manager at Elemental Machines
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Insights For Selling To Meredith

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Meredith is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Meredith

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Meredith move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Meredith take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Meredith

Personality Compatibility


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