Mic Helms, Senior IT Leadership

Judge
DISC Type : Dc

Technology, Director at Datasite

Conifer, Colorado, United States

Overview

Mic Helms is a technology leader at Datasite with over 25 years of experience delivering ROI-focused IT solutions. He specializes in transforming technology departments using ITIL frameworks and is consistently described by others as a respected mentor and excellent communicator. He studied Computer Science at the University of Maryland Global Campus.

Beyond his executive role, Mic has a strong interest in human potential and communication, holding a certification as a Virtual Coach. He has also completed coursework to become a Neuro-Linguistic Programming Master Practitioner, suggesting a focus on personal and professional development.

Unique fact: Mic received an "On The Spot" cash award from the Department of the Army for his hard work and positive impact.

Personality Overview

Generally Skeptic

Fast But Wary

Demanding

They like to move fast and expect the same from others.  They are not always relationship oriented. They respond well to strong and respectful communication.

Topics They Care About

ITIL & ITSM
Described as a "master" of ITIL and ITSM, he has a proven history of using these frameworks to transform IT teams into high-performing, business-oriented units.
Team Mentorship
His headline includes "Champions Teams" and recommendations consistently praise him as a "great boss" and "mentor" who develops his people.
Technology Strategy
Identifies as a "Strategist" and has extensive experience defining IT charters, managing multi-million dollar budgets, and resolving complex business issues with technology.

Media Appearances

Mic has no verified media appearances

Work History

5-2023
Technology, Director at Datasite
3-2022 - 6-2023
Technology, Senior Manager at Datasite
12-2021 - 3-2022
Systems Engineer, Senior at Datasite
2-2021 - 12-2021
Senior Cloud Workstation Engineer at Datasite
6-2020 - 2-2021
Chief Technology Officer at CoachMatchMe

Education

Computer Science from San Antonio College
Computer Science | Heidelberg campus from University of Maryland Global Campus

More Information

Social Presence :

Prographics :

Exp : 31 Location : Conifer, Colorado, United States Job Level : Mid-senior Designation : Technology, Director at Datasite
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Insights For Selling To Mic

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates

DONT's

  • Avoid being too verbose
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mic is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mic

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Mic move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Mic take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Mic

Personality Compatibility


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