Michael Anstead FCICM

Enthusiast
DISC Type : i

Senior Operations Manager - Debt Recovery at Good Energy

United Kingdom

Overview

Michael Anstead is a Senior Operations Manager for Debt Recovery at Good Energy, with extensive experience in collections management from his previous roles at EDF. He is focused on industry innovation and leveraging data to drive strategy in the credit and collections sector.

He has a keen interest in the latest technological advancements, demonstrated by his attendance at data-focused expositions and his professional interest in companies like IBM and Oracle.

Interesting fact: Michael actively explores the intersection of big data and debt recovery to uncover new opportunities and drive innovation in his field.

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They are more about building relationships than just cutting deals.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Debt Recovery
His entire career, including his senior role at Good Energy and multiple management positions at EDF, has been centered on debt and collections.
Data & Innovation
He attended the Big Data LDN Expo to explore the latest innovations, indicating a strong interest in applying data-driven strategies to his work.
Credit Management
He actively follows and shares information about prestigious awards within the Credit Management and Debt Collections Industry, showing wider industry engagement.

Media Appearances

Michael has no verified media appearances

Work History

1-2026
Senior Operations Manager - Debt Recovery at Good Energy
6-2025 - 1-2026
Collections Operations Manager at EDF (UK)
1-2023 - 6-2025
Collections Relationship Manager at EDF (UK)
12-2019 - 1-2023
Collections Team Manager at EDF (UK)

Education

Education details unavailable from Exeter College

More Information

Social Presence :

Prographics :

Exp : 6 Location : United Kingdom Job Level : Middle Designation : Senior Operations Manager - Debt Recovery at Good Energy
URL has been copied!

Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Michael

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michael take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Michael

Personality Compatibility


Other Good Energy Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.