Michael Bussey

Examiner
DISC Type : cs

Director IT, Platform Services at Marsh McLennan Agency

Richmond, Virginia, United States

Overview

As Director of IT at Marsh McLennan Agency, Michael Bussey leads a team supporting complex Agency Management Systems for over 6000 colleagues. He prioritizes platform availability, performance, and security, drawing on experience from past roles at Infineon Technologies. He holds a Sagitta System Administrator Certification.

His team successfully maintains a 99. 99% uptime for the business-critical applications utilized across the entire company footprint.

Personality Overview

Process Oriented

Unexpressive

Status Quo Seeker

Being observant comes to them naturally.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are always well-planned and adopt a systematic approach.

Topics They Care About

Agency Management Systems
Leads the management of multiple systems, including Applied and Vertafore product suites, focusing on installation, maintenance, support, and capacity planning.
IT Service Availability
His primary focus is ensuring 99. 99% uptime and high availability for business-critical applications used by thousands of colleagues.
Platform Migration
Has hands-on experience migrating multiple agencies onto a common suite of Vertafore products like Sagitta, ImageRight, and Benefit Point.

Media Appearances

Michael has no verified media appearances

Work History

7-2022
Director IT, Platform Services at Marsh McLennan Agency
10-2013
IT Applications Lead at Marsh & McLennan Agency
5-2006 - 9-2013
IT Director at Rutherfoord - A Marsh McLennan Agency Company
CIM Systems Section Manager at Infineon Technologies
CIM Systems Section Manager at WhiteOak Semiconductor

Education

1980 - 1982
AAS from Virginia Western Community College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Richmond, Virginia, United States Job Level : Mid-senior Designation : Director IT, Platform Services at Marsh McLennan Agency
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Michael

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Michael take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Michael

Personality Compatibility


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