An experienced manager with a strong history in the hospitality industry, now serving as a Customer Experience Coordinator. He possesses skills in complaint management, customer service, and training, and is a graduate of Peterborough Regional College with a Microsoft Office certification.
His professional interests appear to extend to the engineering and infrastructure sectors, as he follows major firms like Skanska and Mott MacDonald. This aligns with his time working in the water utility industry.
He has made a significant career transition from hands-on roles like Chef and Assistant Restaurant Manager to a customer-focused role in utilities.
Michael Carter
Customer Experience Coordinator at Anglian Water Services
Peterborough, England, United Kingdom
Overview
Topics They Care About
Customer Experience
His current role is focused on customer experience, building upon his skills in customer service and complaint management from the hospitality industry.
Hospitality Operations
Has a demonstrated history of working in the hospitality industry, holding positions such as Assistant Manager and Chef at large companies.
Complaint Management
A specifically listed skill that is crucial in both his past hospitality roles and his current customer experience position.
Media Appearances
Michael has no verified media appearances
Work History
5-2024
Customer Experience Coordinator at Anglian Water Services
4-2023 - 4-2024
Chef at Mitchells & Butlers PLC
12-2022 - 3-2023
Field Agent at Resolvecall Ltd
11-2019 - 12-2022
Assistant Restaurant Manager at Dobbies Garden Centres
11-2015 - 11-2019
Assistant Manager at Mitchells & Butlers PLC
11-2015 - 11-2019
Relief manager /Assistant manager at Mitchells & Butlers PLC
9-2014 - 10-2015
Assistant Manager at Giraffe World Kitchen
4-2009 - 8-2014
Duty Manager at Whitbread
Education
2007 - 2010
Education details unavailable from Peterborough College
More Information
Social Presence :
Prographics :
Exp : 16
Location : Peterborough, England, United Kingdom
Job Level : Junior
Designation : Customer Experience Coordinator at Anglian Water Services
