Michael Coughlin in

Michael Coughlin

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Head of Solutions Engineering at Metronome
📍 Chicago, Illinois, United States

Michael Coughlin is a seasoned technology leader, currently serving as the Head of Solutions Engineering at Metronome. His career features senior roles at Stripe, Confluent, and New Relic, showcasing deep expertise in building and leading high-performing pre-sales and solutions teams. He holds a "Great Demo! Practitioner" certification and is a Ph. D. Candidate at the University of Illinois Chicago.

While holding senior leadership positions in the tech industry, he is also pursuing a Doctor of Philosophy at the University of Illinois Chicago.

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Experience
13 Years
Current Role
Head of Solutions Engineering
Job Level
Mid-senior
Location
Chicago, Illinois, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Solution Engineering
He has built his career in this domain, progressing from a founding solution engineer to leading the entire department at Metronome.
Usage-Based Billing
As a leader at Metronome, a usage-based billing platform, this is central to his professional focus. He actively promotes that "billing is the coolest! "
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Career

Work history

10-2023
Head of Solutions Engineering
Metronome
4-2022 - 10-2023
Founding Solution Engineer
Metronome
3-2021 - 4-2022
Head of Strategic Solutions Architecture
Stripe
8-2019 - 3-2021
Director Global Partner Solution Consulting
Confluent
7-2017 - 8-2019
Director of West Enterprise Sales Engineering
New Relic, Inc.
In the press

Media appearances

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Education
Doctor of Philosophy (Candidate)
University of Illinois Chicago
Master of Science (M.S.)
University of Illinois Chicago
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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