Michael Cyr in

Michael Cyr

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Director of Enterprise Architecture and Service Management/User Experience at University of Maine System
📍 Augusta, Maine, United States

Michael Cyr is the Director of Enterprise Architecture and Service Management at the University of Maine System, where he aligns IT services with organizational goals. An alumnus of the University of Maine at Presque Isle, he is a published author on IT service ownership and cost transparency in higher education.

His career demonstrates a deep commitment to Maines higher education system, serving not only in IT leadership but also as an Adjunct Faculty Instructor at the University of Southern Maine. He focuses on fostering a collaborative and innovative culture within the universitys technology services.

Unique fact: Michael is a thought leader who co-authored a definitive guide on implementing IT service ownership models specifically for higher education institutions.

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Experience
35 Years
Current Role
Director of Enterprise Architecture and Service Management/User Experience
Job Level
Mid-senior
Location
Augusta, Maine, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Michael cares about

IT Service Management
His career is centered around ITSM, and he has co-authored a publication on implementing service ownership models in higher education.
IT Financial Transparency
Authored a publication titled "Building Trust Through IT Cost Transparency, " indicating a focus on the financial aspects and strategic value of IT services.
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Career

Work history

10-2013 - 9-2024
Director of Enterprise Architecture and Service Management/User Experience
University of Maine System
7-2019 - 7-2024
Adjunct Faculty Instructor
University of Southern Maine
3-2011 - 6-2013
Director Academic & End-user Technology Systems
University of Maine System
5-2002 - 3-2011
Manager, End-user Technology Systems
University of Maine System
Director Information Technology
Newsgrade.com
In the press

Media appearances

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Education
1986 - 1997
BLS
University of Maine at Presque Isle
Leadership Institute
EduCause
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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