Michael Goldman in

Michael Goldman

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Principal Program Manager, Customer Engineering and Success Strategic Initiatives at Adobe
📍 Los Angeles, California, United States

Michael Goldman is a Principal Program Manager at Adobe with over 14 years of expertise in leading organizational change through technology. A graduate of California State University, Northridge, he excels at transforming customer success operations. Colleagues describe him as selfless, professional, and having exceptional attention to detail.

He is keenly interested in the human side of technological evolution, particularly the impact of AI on the workforce. His posts indicate a focus on leadership philosophies like radical ownership and applying insights from personality frameworks, identifying himself as an ISTJ, to improve workplace dynamics.

Unique fact: Michael is a co-inventor on a patent for a social e-commerce feature called "CHECKOUT WITH FRIENDS. "

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Current Role
Principal Program Manager, Customer Engineering and Success Strategic Initiatives
Location
Los Angeles, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Tech-driven Change
His entire career focuses on leading organizational change through technology, recently emphasizing the people-centric challenges and opportunities presented by AI.
Customer Value
His work history is centered on accelerating customer value, operationalizing premium services, and improving support processes to boost satisfaction and efficiency.
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Career

Work history

9-2024 - 11-2025
Principal Program Manager, Customer Engineering and Success Strategic Initiatives
Adobe
11-2022 - 9-2024
Sr. Program Manager, Strategic Programs
Adobe
4-2019 - 11-2022
Sr. Transformation Program Manager
Adobe
11-2017 - 4-2019
Support Operations Manager
Adobe
5-2015 - 11-2017
IT Business Partner / Business Systems Analyst
Magento Commerce
In the press

Media appearances

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Education
2014 - 2016
Project Management Professional Certification
UCLA Extension
2008 - 2012
BS
California State University, Northridge
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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