Michael Gulla

Enthusiast
DISC Type : i

Owner at Duo Brew

Las Piñas, National Capital Region, Philippines

Overview

Michael is a results-driven leader with over a decade of BPO experience in roles like Operations Manager at Sitel. He now channels that expertise into his own entrepreneurial venture, Duo Brew, a growing chain of three milk tea and snack hubs. He holds a BS in Computer Studies and a Cookery NCII certification.

His entrepreneurial passion is rooted in his formal culinary arts training, which he now applies to his business. Michael also shows a strong commitment to community service, having participated in outreach programs to support local communities, valuing volunteerism and giving back.

He successfully transitioned from a decade-long career in corporate BPO leadership to becoming a hands-on food and beverage entrepreneur.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

F&B Entrepreneurship
Currently owns and manages Duo Brew, a growing milk tea and snack business with three branches, handling all end-to-end operations.
BPO Operations
Has over a decade of experience in the BPO industry, holding leadership roles like Operations Manager and improving key business metrics for large teams.
Leadership Development
Has a proven track record of developing high-performing leaders and managing large-scale teams in his previous corporate roles.

Media Appearances

Meet DUO Brewing of Puyallup. Featured in Patch.com

See Now

Duo Brew Day - theBottleFarm. Featured in theBottleFarm.com

See Now

Work History

11-2025
Owner at Duo Brew
12-2021
Leader at Delegate CX
4-2021 - 8-2021
Leader at Virtudesk
3-2020 - 11-2020
Operations Manager at Sitel
11-2018 - 2-2020
Assistant Unit Manager at Pru Life UK

Education

6-1994 - 3-1999
BS in Computer Studies from De La Salle University
Cookery NCII from Apicius Culinary Arts School

More Information

Social Presence :

Prographics :

Exp : 16 Location : Las Piñas, National Capital Region, Philippines Job Level : Mid-senior Designation : Owner at Duo Brew
URL has been copied!

Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michael

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Michael take some risk or not?

  • They can take some low-probability risks if needed.

You And Michael

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.