Michael Gulla in

Michael Gulla

Enthusiast · DISC type i
Owner at Duo Brew
📍 Las Piñas, National Capital Region, Philippines

Michael is a results-driven leader with over a decade of BPO experience in roles like Operations Manager at Sitel. He now channels that expertise into his own entrepreneurial venture, Duo Brew, a growing chain of three milk tea and snack hubs. He holds a BS in Computer Studies and a Cookery NCII certification.

His entrepreneurial passion is rooted in his formal culinary arts training, which he now applies to his business. Michael also shows a strong commitment to community service, having participated in outreach programs to support local communities, valuing volunteerism and giving back.

He successfully transitioned from a decade-long career in corporate BPO leadership to becoming a hands-on food and beverage entrepreneur.

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Experience
16 Years
Current Role
Owner
Job Level
Mid-senior
Location
Las Piñas, National Capital Region, Philippines
Personality Overview

How Michael shows up

Optimistic
Non-Confrontational
Consensus Focused

They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Priorities

Topics Michael cares about

F&B Entrepreneurship
Currently owns and manages Duo Brew, a growing milk tea and snack business with three branches, handling all end-to-end operations.
BPO Operations
Has over a decade of experience in the BPO industry, holding leadership roles like Operations Manager and improving key business metrics for large teams.
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Career

Work history

11-2025
Owner
Duo Brew
12-2021
Leader
Delegate CX
4-2021 - 8-2021
Leader
Virtudesk
3-2020 - 11-2020
Operations Manager
Sitel
11-2018 - 2-2020
Assistant Unit Manager
Pru Life UK
In the press

Media appearances

Meet DUO Brewing of Puyallup. Featured in Patch.com
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Duo Brew Day - theBottleFarm. Featured in theBottleFarm.com
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Education
6-1994 - 3-1999
BS in Computer Studies
De La Salle University
Cookery NCII
Apicius Culinary Arts School
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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