Michael Hahnemann

Judge
DISC Type : Dc

Communications Manager | Copy Editor | Project Manager | Technical Writer at Currently Seeking New Opportunities

New York City Metropolitan Area, United States

Overview

Michael is an award-winning communications professional with extensive experience at Mastercard in the financial services and payments industries. Colleagues describe him as dedicated and detail-oriented, with expertise in transforming complex concepts into clear guidance. He holds a Bachelor of Science from American University and a Lean Six Sigma Yellow Belt Certificate.

Outside of his direct professional roles, Michael shows a passion for helping his peers succeed. He actively shares resources and strategies related to professional networking and career development. His interests in major technology companies like IBM and GE suggest a focus on corporate innovation and large-scale business solutions.

He received a leadership award for restructuring the reimbursement criteria of Mastercards Account Data Compromise program, incentivizing financial institutions to upgrade their security.

Personality Overview

Features Driven

Fast But Wary

Generally Skeptic

They like to be in a position where they can control the conversation and terms.  They are not focused on building rapport and relationships. They like to act fast and expect others to do the same.

Topics They Care About

Payment Security
Directed communications for fraud management, information security, and risk mitigation at Mastercard, developing content to protect data assets and technology infrastructure.
Franchise Strategy
As Franchise Communications Director, he shifted the division's perception from a support function to a strategic business enabler for financial institution partners.
Technical Writing
Specializes in creating user assistance content, including user guides and process documentation, to make complex topics understandable for various stakeholders.

Media Appearances

Michael has no verified media appearances

Work History

6-2024
Communications Manager | Copy Editor | Project Manager | Technical Writer at Currently Seeking New Opportunities
12-2018 - 6-2024
Franchise Communications and Training Director at Mastercard
9-2014 - 12-2018
Architecture and Standards Director at Mastercard
8-2007 - 9-2014
Law and Franchise Integrity Communications Director at Mastercard
8-2005 - 8-2007
Fraud Management Communications Director at Mastercard

Education

Bachelor of Science - BS from American University

More Information

Social Presence :

Prographics :

Exp : 25 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Communications Manager | Copy Editor | Project Manager | Technical Writer at Currently Seeking New Opportunities
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship
  • Refer to testimonials from well-known industry leaders

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don't try too hard to forge relationships with them
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Michael

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They can take decisions very fast if you manage to convince them.
  • Can Michael take some risk or not?

  • The risks don’t matter much to them.

You And Michael

Personality Compatibility


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