Michael Hargis, MBA in

Michael Hargis, MBA

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Chief Operating Officer at GoHealth
📍 Greater Phoenix Area, United States

Michael Hargis is a seasoned executive specializing in building global sales and customer experience organizations for B2B SaaS and consumer product companies. An MBA graduate from Northwesterns Kellogg School, he has managed teams of over 3,200 people with budgets up to $105M. Colleagues describe him as accessible, honest, passionate, and transparent.

There is no publicly available information regarding Michaels personal life or hobbies outside of his extensive professional career.

He holds a certification as an Insurance Agent for Accident, Health, Life, Variable Life & Variable Annuities.

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Experience
35 Years
Current Role
Chief Operating Officer
Job Level
Leadership
Location
Greater Phoenix Area, United States
Personality Overview

How Michael shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michael cares about

Customer Experience
His career passion is leading customer experience organizations and he has held multiple Chief Experience Officer roles, achieving superior NPS results.
Scaling Global Teams
He has a proven history of scaling teams to over 3,200 members and managing operating budgets exceeding $100 million for global enterprises.
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Career

Work history

7-2023
Chief Operating Officer
GoHealth
2022 - 7-2023
Chief Experience Officer
GoHealth
2019 - 2021
Chief Experience Officer | Partner
TheKey
2017 - 2019
SVP, Global Customer Success and Inside Sales
NortonLifeLock
2013 - 2017
SVP, Member Services, Consumer Sales and Business Operations
NortonLifeLock
In the press

Media appearances

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Education
2006 - 2008
Master of Business Administration (M.B.A.)
Northwestern University - Kellogg School of Management
2008 - 2014
Post MBA Education
The Wharton School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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