Michael Heffernan

Enthusiast
DISC Type : i

Enablement Leader, Global Compliance & Ethics at Liberty Mutual Insurance

Greater Boston, United States

Overview

Michael has no verified overview

Personality Overview

Consensus Focused

Non-Confrontational

Story Driven

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

8-2024
Enablement Leader, Global Compliance & Ethics at Liberty Mutual Insurance
5-2021 - 8-2024
Director, Global Financial Crimes at Liberty Mutual Insurance
5-2015 - 5-2021
Manager, Sanctions & Compliance Services at Liberty Mutual Insurance
12-2013 - 5-2015
Senior Regulatory Specialist at Liberty Mutual Insurance
1-2010 - 12-2013
Senior Compliance Investigator at Liberty Mutual Insurance

Education

2021 - 2022
Executive MBA from Quantic School of Business and Technology
2017 - 2017
Other: CORe Credential of Readiness from Harvard Business School Online

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater Boston, United States Job Level : Mid-senior Designation : Enablement Leader, Global Compliance & Ethics at Liberty Mutual Insurance
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michael

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Michael take some risk or not?

  • They can take some low-probability risks if needed.

You And Michael

Personality Compatibility


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