Michael Hendler

Critic
DISC Type : C

Senior Success Manager at Sprinklr

Bavaria, Germany

Overview

Michael has no verified overview

Personality Overview

Information Seeker

Negotiator

Critic

Unless the value is proven by data, they are unlikely to value fancy features.  They choose to analyze logically and value facts to emotions. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Michael has no verified topics they care about

Media Appearances

Michael has no verified media appearances

Work History

4-2023
Senior Success Manager at Sprinklr
2-2022 - 3-2023
Customer Success Manager at Sprinklr
4-2021 - 1-2022
Senior Managed Services Consultant at Sprinklr
1-2020 - 3-2021
Teamlead Social Media (MediaMarkt / Saturn, Germany) at MediaMarktSaturn
7-2017 - 1-2020
Senior Brand Manager - Social Media 360°, Digital & Content (Germany) at MediaMarktSaturn

Education

Dipl. Marketingwirt (BAW) from BAW Bayerische Akademie für Werbung und Marketing e.V.

More Information

Social Presence :

Prographics :

Exp : 21 Location : Bavaria, Germany Job Level : Middle Designation : Senior Success Manager at Sprinklr
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Michael

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Michael take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Michael

Personality Compatibility


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