Michael Henninger

Enthusiast
DISC Type : i

Program/ Project Manager - ServiceNow : COTS : SaaS : Applications & Infrastructure at Ideation Technology Solutions

United States

Overview

With over 15 years of experience, Michael is a program and project manager at Ideation Technology Solutions specializing in delivering complex, global ServiceNow and infrastructure programs. He holds a Computer Science degree from the University of Evansville and is a Project Management Professional (PMP) candidate.


During a previous role at Sentara Health, he successfully integrated a ServiceNow platform with major EHR/EMR systems like Epic, Cerner, and McKesson.

Personality Overview

Optimistic

Consensus Focused

Amiable & Agreeable

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

ServiceNow Delivery
Manages and delivers large-scale, global ServiceNow programs, focusing on custom application development, SaaS, and infrastructure projects.
Healthcare IT Integration
Previously integrated a ServiceNow platform with major EMR/EHR systems like Epic, Cerner, and McKesson to streamline business processes.
Program Governance
Focuses on program governance and seamless integration during mergers and acquisitions to ensure enterprise operational efficiency.

Media Appearances

Michael has no verified media appearances

Work History

11-2015
Program/ Project Manager - ServiceNow : COTS : SaaS : Applications & Infrastructure at Ideation Technology Solutions
5-2004 - 11-2015
IT Project Manager at Sentara Health

Education

Project Management Professional (PMP) Candidate from Old Dominion University
Computer Science from University of Evansville

More Information

Social Presence :

Prographics :

Exp : 21 Location : United States Job Level : Middle Designation : Program/ Project Manager - ServiceNow : COTS : SaaS : Applications & Infrastructure at Ideation Technology Solutions
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Insights For Selling To Michael

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michael

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michael move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michael take some risk or not?

  • They can take some low-probability risks if needed.

You And Michael

Personality Compatibility


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