Michael J Marsh, RPA, CPIA, CIA, CIU

Enthusiast
DISC Type : i

Principal at workerscompensation.expert

Billings, Montana, United States

Overview

Michael is the President of Midland Claims Service, a third-party administrator for property, casualty, and workers compensation claims. He is an author at workerscompensation. expert and a pioneer in predictive analytics and AI for the industry. He holds a Registered Professional Adjuster designation and studied Architecture at Montana State University-Bozeman.

Outside of his primary work, Michael is the President of a company that promotes motorcycle flat track racing. He identifies as a servant leader, mentor, and team builder, and is a founding board member for the non-profit Kids Chance of Montana, which provides scholarships to children of injured workers.

He is a Federal Court expert on the insurance claims process.

Personality Overview

Non-Confrontational

Consensus Focused

Optimistic

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Workers' Compensation
He is an author and principal at workerscompensation. expert and his primary business, Midland Claims Service, specializes in this area.
Predictive Analytics
His professional headline identifies him as a "WC Predictive Analytics / AI Pioneer, " indicating a core interest in applying technology to insurance.
Claims Process
As a Federal Court expert on the subject, he has deep knowledge and often discusses the evolution of claims services and authority.

Media Appearances

Michael has no verified media appearances

Work History

7-2020
Principal at workerscompensation.expert
1-2020
Author at workerscompensation.expert
5-2017
Founding Board Member at Kids' Chance of Montana Inc
12-2012 - 1-2014
Partner at FORA Cost Containment, LLC
1-2003 - 11-2021
President at Recreational Action Sports Entertainment, LLC

Education

1976 - 1981
Architecture from Montana State University-Bozeman

More Information

Social Presence :

Prographics :

Exp : 48 Location : Billings, Montana, United States Job Level : Senior Designation : Principal at workerscompensation.expert
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Insights For Selling To Michael J

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michael J is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Michael J

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Michael J move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Michael J take some risk or not?

  • They can take some low-probability risks if needed.

You And Michael J

Personality Compatibility


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