Michael Kay in

Michael Kay

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Director of Training & Technical Information at Hobart Food Equipment and Service
📍 Troy, Ohio, United States

Michael Kay is the Director of Training & Technical Information at Hobart, where he leads the development of training programs and technical documentation. With over a decade of experience from roles at Honeywell and STERIS, he specializes in creating impactful learning solutions that improve operational excellence. He holds an MBA from Embry-Riddle Aeronautical University.

Based on his professional background and interests, Michael appears passionate about bridging the gap between complex technical information and user-friendly engagement. He follows thought leadership from publications like the Harvard Business Review, suggesting a keen interest in innovative business and management strategies.

His MBA is from Embry-Riddle Aeronautical University, a school specializing in aviation and aerospace.

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Experience
20 Years
Current Role
Director of Training & Technical Information
Job Level
Mid-senior
Location
Troy, Ohio, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Michael cares about

Technical Training
He has built and managed technical training programs for both internal teams and external customers at Hobart, Honeywell, and STERIS Corporation.
Customer Experience
His experience includes a director-level role in Customer Experience Training, and his current focus is on initiatives that drive customer satisfaction.
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Career

Work history

1-2022
Director of Training & Technical Information
Hobart Food Equipment and Service
6-2021 - 2-2022
Director of Customer Experience Training
Honeywell Intelligrated
3-2011 - 6-2021
Sr. Training Manager
STERIS Corporation
3-2011 - 6-2021
Sr. Manager Technical Training and Publications
STERIS Corporation
3-2007 - 8-2010
Technical Support Management
SUSS MicroTec Inc.
In the press

Media appearances

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Education
1-1988 - 5-1991
Master of Business Administration - MBA
Embry-Riddle Aeronautical University
1989 - 1991
MBA
Embry-Riddle Aeronautical University - International Campus
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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